Ku912 Privacy Policy —
Your Information Is Completely Safe With Us

Ku912 is an international online gaming platform serving players in Bangladesh and around the world. This Privacy Policy applies to the ku912 website, mobile application, and all associated digital services.

We believe you should have full control over your personal information. That is why this Privacy Policy clearly explains — in plain language — what data ku912 collects, how it is used, and how it is kept secure.

This policy was last updated in January 2026. You will be notified in advance of any changes.

Ku912 collects only the information that is necessary. A detailed breakdown of what we collect is outlined below.

Ku912 uses your information only for specific, legitimate purposes. Your data is never used for anything beyond those purposes without your consent.

• Account Management: To create, verify, and maintain your ku912 account.
• Payment Processing: To process deposit and withdrawal transactions.
• Customer Support: To assist in resolving your complaints and issues.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Personalized Experience: To recommend games and bonuses tailored to your preferences.
• Legal Obligations: To meet regulatory requirements.
• Platform Improvement: To analyze user experience and improve our services.
• Promotional Communications: To send you offers and bonus-related information with your consent.

Ku912 retains your information only for as long as necessary. All data is stored on secure servers while your account remains active.

• Active Account Data: Retained until the account is closed.
• Financial Transaction Records: Retained for a minimum of 5 years as required by law.
• KYC Documents: Retained for a specified period after account closure as required by legal obligations.
• Gaming Logs: Retained for 6 months for technical troubleshooting and security purposes.
• Cookies Data: Deleted at the end of the session or after a set period, depending on the cookie type.

If you request account closure, any data not required by legal obligations will be deleted within 30 days.

Ku912 never sells your personal information. However, limited data may be shared with trusted third parties where necessary to deliver our services.

• Payment Providers (Mobile Banking, Nagad, Rocket): Only the financial information necessary to complete a transaction is shared.
• Identity Verification Services: With authorized verification agencies to complete the KYC process.
• Game Software Providers: Minimal data shared with licensed game developers for the purpose of game operation.
• Law Enforcement: Information shared with authorities under a court order or legal obligation.
• Fraud Prevention Services: With the anti-fraud system for analyzing suspicious transactions.

All third parties with whom data is shared are bound by our privacy agreements and required to adhere to strict data protection standards.

The ku912 website and app use various types of cookies to enhance your browsing experience and maintain platform security.

You can manage cookies at any time through your browser settings. Please note that disabling certain essential cookies may limit the functionality of some platform features.

Ku912 uses industry-leading technology to protect your information. Our security infrastructure is reviewed and updated on a regular basis.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall Protection: Robust firewalls to prevent unauthorized access.
• DDoS Protection: To protect the platform from service attacks.
• Real-Time Monitoring: Our 24/7 security team monitors for suspicious activity.
• Regular Security Audits: Security audits conducted by third-party experts.
• Data Backup: Regular backups ensure that no data is ever lost.

Ku912 respects your data rights. Under international privacy laws, you are entitled to the following rights.

To exercise this right, please contact our support team. We typically respond to your request within 30 days.

Ku912 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• If it is found that data from a minor has been collected, it will be deleted immediately.
• If a parent believes their child has an account, they can report it through our support team.
• Ku912 recommends using parental control tools to help protect minors.

Ku912 may update this Privacy Policy from time to time. We will notify you of any significant changes via your registered email address or through a platform notification.

• The date of the change will be noted at the top of this page as "Last Updated".
• Minor changes will be communicated through a notice on this page only.
• Email and platform notifications will be sent for any major changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any questions, complaints, or data rights requests regarding the Privacy Policy, please contact our support team.

We typically respond within 3 business days. Complex requests may take up to 30 days.